HOW WE HELP
From the right decision to a working process.
We design and deliver AI for B2B and B2C businesses. We bring together strategy, AI agents, automation, system integrations and governance, from the first idea to ongoing operations.
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SOLUTIONS AND SPECIALISATIONS
What does your business need?
We work with B2B and B2C businesses. Explore an area to understand the scope, use cases and what you need to get started.
AI agents
We design AI agents that use company knowledge and agreed tools. We define which tasks they handle independently and which decisions belong to a person.
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Process automation
We connect systems, business rules and AI to reduce manual data entry, case handoffs and repetitive document preparation.
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AI integrations
We give AI solutions access to the right data and operations, connecting CRM, ERP, knowledge bases and internal applications within an agreed scope.
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Salesforce
We design, implement and extend Salesforce, connecting sales and customer service processes with data, automation and the applications your business uses.
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Agentforce
We implement Agentforce agents in Salesforce, designing tasks, knowledge access and allowed actions, then testing behaviour before launch.
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AI customer service
We help B2B and B2C teams organise requests, find information and prepare responses, connecting AI with knowledge, CRM and the way service teams work.
Explore the scopeStrategy & readiness
AI Strategy & Readiness
We assess processes, data and constraints. We evaluate value, feasibility and cost before anything is built.
A ranked set of use cases, a first implementation recommendation and a roadmap.
Process transformation
AI Process Transformation
We build AI agents, assistants and automation. We connect them to your data and systems, with explicit boundaries for autonomy and exception handling.
A working process, integrations, acceptance tests and performance measures.
Salesforce & Agentforce
Salesforce & Agentforce
We implement and extend Salesforce and Agentforce agents. We connect CRM with data, applications and AI solutions tailored to the business.
Configured CRM, AI agents and integrations with agreed permissions and tests.
Governance & control
AI Governance & Control
We assign ownership and implement permissions, limits, activity logs and approvals.
A practical governance approach and controls embedded in the workflow.
Adoption & enablement
AI Adoption & Enablement
We prepare owners and users to work with the solution. Workshops are built around real tasks.
Working instructions, a prepared team and a plan to assess usefulness.
Operations & improvement
AI Operations & Improvement
We monitor quality, costs and incidents, maintain integrations and repeat tests after changes.
A review cadence, a maintenance plan and an improvement backlog.
Your next step depends on readiness.
First Production Workflow
Indicatively 6–10 weeksOne process, one user group and agreed integrations. Deliverables: a working solution, tests, monitoring, operating instructions and a maintenance plan.
AI Governance Starter
Indicatively 3–5 weeksOne department or a focused set of use cases. Deliverables: an AI register, roles, risks, access rules and selected controls for one use case.
Timing and pricing depend on scope and access to people, data and environments. Deferring the investment can also be a valid outcome.
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